Water Quality

The Town of Frisco Water Division which is part of the Frisco Public Works Department performs constant monitoring and regular testing of all Town water sources and systems to provide all water customers with the cleanest, best-tasting water possible. Latest information about water testing results, what they mean, and the steps the Town will take, as well as what water customers can do to achieve the highest possible drinking water quality will be outlined below.
Drinking Water Quality Report
The 2025 Drinking Water Quality Report is for calendar year 2024, and this report is not mailed to water customers. Copies are available at Town Hall front desk, as well as the Visitor Information Center.
2023 Frisco Water Report on Corrosion Control Treatment Optimization
The Town of Frisco completed the installation of a Corrosion Control (CCT) system at all four (4) water sources by July 1, 2022. The first treated water was delivered on February 14, 2022 at two (2) of the water sources, while the other two were being outfitted simultaneously. The third water source came online by June 1, 2022, and the last and final was on July 1, 2022.
Lead and Copper Testing Results
Since the beginning of 2022, Frisco Water has been compliant with the Colorado Department of Health and Environment (CDPHE) lead and copper levels in the testing results.
In early 2019, lead levels were found to exceed the maximum allowable levels, as six (6) homes/buildings out of 40 sampled were found in exceedance. All subsequent testing in 2019 did not indicate lead levels in exceedance of the maximum allowable limit for Frisco’s water system. Then in 2022, Frisco’s Water Division was informed by the Colorado Department of Public Health & Environment (CDPHE) that there were lead levels in exceedance of the maximum allowable limit, as five (5) homes/buildings out of 40 homes/buildings tested in Frisco were found to have lead levels at or in exceedance of 15 parts per billion (ppb).
During the latest round of testing for the Town of Frisco’s Lead and Copper Monitoring Program for the second half of 2022, lead levels did not test in exceedance of the maximum allowable limits.
Source Water Found Not to Be the Origin of Lead Levels
Due to the lead level exceedance in six homes in 2019, Frisco tested its four (4) water sources multiple times, and testing found that three of Frisco’s water sources had lead levels registering at below detectable levels (BDL). The fourth source of Frisco’s water tested at 1 part per billion (ppb). The maximum allowable level is 15 parts per billion (ppb). These results therefore indicated that Frisco’s water sources were not the cause of the elevated lead levels in the six to five homes shown to have elevated lead levels in 2020 and 2019. Subsequently in June 2019, Frisco Town Council approved the Start at the Tap fixture rebate program to encourage the replacement of old fixtures which might contain lead in individual homes and buildings.
New Corrosion Control Systems Required in 2020 Due to Lead Levels in Some Homes
Due to the exceedance of lead levels in five to six homes in 2019 and 2020, the Colorado Department of Health and Environment (CDPHE) required the Town of Frisco to install corrosion control treatment (CCT) systems at the Town’s four water sources to adjust the pH of the water by adding small, metered amounts of sodium hydroxide into the system. This CCT, installed by 2022, has been shown to make Frisco’s water more neutral to slightly alkaline in order to prevent the lead and copper from dissolving into the water when in contact with fixtures and/or pipes in individual buildings; the Town’s targeted operating pH range was determined to be a pH of 7.3 to 7.7.
Sodium hydroxide (being used in the CCT systems) is used in a variety of manufacturing processes for many products, including, medicines and pharmaceutical products like aspirin, anticoagulants, and cholesterol-reducing medications. Sodium hydroxide is also used in several food-processing applications, such as curing foods, removing skins from fruits and vegetables for canning, or as an ingredient in food preservatives that help prevent mold and bacteria from growing in food.
Free Frisco Lead Testing Program for Homes & Businesses
The Town offers free lead and copper testing for homes/buildings built on and before 1987 in the Town of Frisco, as some individual homes in Frisco have tested in exceedance of the maximum allowable limits for lead, which is in exceedance of 15 parts per billion (ppb).
- Frisco has four (4) water sources which have consistently had lead levels registering at below detectable levels (BDL), which means that source water is not the cause of lead levels in individual homes/buildings.
- All of Frisco’s main water lines are constructed out of ductile iron, and all service lines (from the main line to homes) are either copper or galvanized and not lead, indicating that water lines from the water sources to individual buildings/homes are not the source of lead either.
Please email Town of Frisco Water Superintendent Ryan Thompson to request a lead sampling kit for your home.
New State and Federal Laws Require Service Line Inventory
New state and federal laws require that water providers inventory all water service lines in their service area. A service line is the underground pipe that carries water from the main water pipe, usually in the street, into your home or building. These new laws require that water providers determine and confirm the material that your service line is made of, which means that we will need your help.
Service Line Types
Service lines are often copper, plastic, lead, or galvanized iron or steel and are owned by and serviced by the homeowner and not the water service provider. Older homes and buildings may have a lead service line, although this is very unlikely in Frisco, as the Town banned lead in service lines starting in 1968. Frisco’s drinking water leaving our treatment plants and main water lines have been determined free from lead, and Frisco’s water mains do not contain lead. However, water can absorb lead as it travels through lead service lines on its way to your faucet, and lead has been found to potentially cause serious health problems.
No Indication of Lead in Service Line But an Inventory is Still Required by Law
The Town does not have any reason to believe that there are lead service lines in Frisco based on testing and years of experience with the whole water system, but state and federal laws are requiring confirmation of service line materials from homeowners which is why you are receiving this request to fill out the attached survey and provide photographs of your service line. Although it is unlikely, if it is determined that your residence has a lead service line, then we will need to work together to take steps to reduce your lead exposure risk. Knowing your service line material is very important for your health, safety, piece of mind, and to the Town’s ability to comply with state and federal laws. We thank you for taking this request seriously and partnering with the Town on this survey project.
PFAS & the 2020 Voluntary Sampling Program
In 2020, the Town of Frisco took part in Colorado’s 2020 PFAS Voluntary Sampling Project by sampling drinking water at three source locations where treated water enters the network of pipes in town. The 2020 Colorado Sampling Project was in direct response to an emerging public health challenge from a group of chemicals scientifically called per-and polyfluoroalkyl substances or “PFAS.” These chemicals are found in certain classes of firefighting foam as well as in many consumer products and may cause various health impacts.
To help communities learn if their residents are at risk, the Colorado Department of Public Health and the Environment (CDPHE) offered free testing to public drinking water systems serving communities.
Voluntary Testing, Well 7 Shutdown, & the Pilot Testing Timeline
- All three of Frisco’s voluntary rounds of testing in 2020 and 2021 showed that one water source, Well 7 (first used as a water source in March 2018), had combined levels of PFOA and PFOS between 17.2ppt (parts per trillion) and 16ppt; at that time, those levels were well below the EPA health advisory for these substances, which was then 70ppt and above for PFOA and PFOS combined. In July 2022, the EPA revised their health advisory recommending that PFOA and PFOS levels be at below detectable levels- close to zero.
- In 2021, the Town made the decision to voluntarily pursue and budget for a design of a PFAS water treatment system for Well 7, despite the levels being well below the EPA health advisory levels at that point.
- In July 2022 after receiving a revised health advisory from the EPA recommending (not requiring) levels below detectable limits, Frisco decided to stop pulling water from Well 7, as infrastructure improvements to other Town water sources had just been completed so those sources were able to produce needed water in the short term, and to continue working through treatment design. Well 7 is still not being used as a water source and will remain offline as long as conditions allow and until the PFAS treatment system is installed. In addition, water customers would be informed if Well 7 is ever needed in the general water supply before PFAS treatment can be installed.
- In 2022, the Town of Frisco received a $50,000 grant from CDPHE to help fund the pilot testing needed to design a removal system, and the Town will continue to pursue grant funding for implementation of treatment.
- In February 2023, Frisco Water started pilot studies at Well 7 which have continued into 2024 to assess two treatment options, a granular activated carbon filtration process and an ion exchange resin filtration process. These are the best treatment options available at this time and have been rigorously vetted by the Town’s engineering partner. During this assessment and pilot testing period, water from Well 7 has not been in the general water supply and has been contained to Well 7, where the sampling and testing has been occurring. This pilot program has been done in consultation with CDPHE, and this will continue to be the case.
- In 2025, the Town of Frisco expects to install a PFAS treatment system on Well 7 which will necessitate an additional building at Well 7 to house whichever treatment process is found to be most effective in bringing all PFAS levels to below detectible levels during the pilot test.
Water Inspections
The Water Department performs all inspections of water lines and meter assemblies for newly constructed homes and businesses (please refer to the Town of Frisco’s Water Construction Standards). All Water related inspections must be scheduled through the Public Works Administration Department and all inspections require a 24 hour notice; please call the Public Works Office Manager at 970-668-0836 to schedule an inspection.