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It is the duty of each Short-Term Rental property licensee to ensure all information provided is kept up to date at all times. It is unlawful for a licensee to fail to provide updated information to the Town within ten days after the date the information changed. Here are instructions on how to keep your STR license updated:
- Contact Information Change – such as owner, rental agent, and emergency contact information can be updated in the MUNIRevs/GovOS Business Center. Use the Account Information Update form to make any necessary changes on your account. Once the requested change is made you will be able to download and print a new STR License Certificate in the Business Center.
- Property Sold – STR licenses are not transferrable. To close your account/STR license, please make sure to first file and pay your tax returns through the last month of rental activity and take down all of your listings. You can then email The Town of Frisco STR Support team with your account number, closure date, and provide the reason for closure (i.e. sale of property or changing to a long term rental).
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You can manage your user accounts in the MUNIRevs/GovOS Business Center by adding or removing the user email. If you are adding a user they will need your account number and activation code to complete the registration. If you have misplaced your account number and/or activation code please contact STRSupport@townoffrisco.com and include the STR physical property address and schedule number in the email request.
The Good Neighbor Guidelines are a code of ethics that visitors should follow to avoid negative impacts on the community. The document contains guidance on topics such as parking, wildfire prevention, respecting neighbors, trash and recycling.
The guidelines must be posted in a prominent location inside your rental home so that visitors will see them. Download the Good Neighbor Guidelines.