File a Short-Term Rental Complaint

Short-Term Rental Complaint Hotline

The Town of Frisco has a 24-hour Short-Term Rental complaint hotline with GovOS/Munirevs to report non-emergency issues such as parking, noise, trash or occupancy-limit violations, or to report a suspected unregistered Short-Term Rental property- 970-432-8291.

If you have photos or video of a short-term rental violation they can be uploaded here. (Examples include but are not limited to: illegal parking, trash left out)

Be Prepared When You Report a Complaint

When you are submitting a Short-Term Rental complaint, you should be prepared to provide the address you are calling about and a detailed description of the issue. Photographs, audio recordings and videos may also be submitted.

Host Compliance will contact the 24/7 Emergency Contact for the specified property. The 24/7 Emergency Contact will then have 60 minutes to respond and inform GovOS/MuniRevs of the planned resolution. Your report is also sent to the Short-Term Rental staff via email only. Someone from our Short-Term Rental staff will follow up with you within 72 hours if you provided contact information.

Non-Emergencies

If the issue needs immediate action, we also encourage you to contact the Town of Frisco non-emergency police dispatch can be reached at 970-668-8600.

Emergencies

If a situation seems dangerous and/or urgent, please call 911.