The Town of Frisco has activated a 24-hour short-term rental complaint hotline with Host Compliance to report non-emergency issues such as parking, noise, trash or occupancy-limit violations, or to report a suspected unregistered short-term rental property- 970-432-8291.File a Complaint Online
When you are submitting a short term rental complaint, you should be prepared to provide the address you are calling about and a detailed description of the issue. Photographs, audio recordings and videos may also be submitted.
Host Compliance will contact the Responsible Agent for the specified property. The Responsible Agent will then have 60 minutes to respond and inform Host Compliance of the planned resolution. Your report is also notified to the Short-term Rental staff via email only. Someone from our Short-term Rental staff will follow up with you within 72 hours if you provided contact information.
If the issue needs immediate action, we also encourage you to contact the Town of Frisco non-emergency police dispatch can be reached at 970-668-8600.
If a situation seems dangerous and/or urgent, please call 911.